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I use Thunderbird 140.0esr (64 bit) under Windows 11. In recent days I can usually not move or copy an email message between folders, though occasionally a move succeeds for no obvious reason. For instance, I right-click an email in my Inbox and ask to move it to folder abc. It disappears from Inbox but does not show up in abc. If I look for it in All Mail it's there, but I cannot move or copy it to abc from there either. Usually I get no error message, but today I got one saying I should check my write privileges and disc space. I searched on a browser for write privileges and found information about Windows but nothing about Thunderbird. I have adequate disc space. This problem only appeared on about 29 July 2025; before then, moving and copying worked reliably both by right-clicking and by drag-and-drop.

I am trying to save a template and TB (141.00) keeps saving it in the 'Local Folders' template subfolder. I found this archived thread about this issue: https://support.mozilla.org/km/questions/1420516

I have changed the target folder to the appropriate account subfolder, closed/restarted TB, and this behavior persists. Anybody got a solution?

I have recently been deleting some old emails from my Thunderbird account in my Windows 10 pc, prior to moving on to a new Windows 11 pc. Suddenly, all my email folders are still there in the left hand column, but when I click on the Folder, which perhaps says there are 400 messages, nothing appears. I have tried the Repair but that hasn't worked. I am an elderly lady (81), and have been using Thunderbird for many, many years, so I have saved emails from a long time ago, that I would hate to lose. I still hear the sound when a message arrives in my Inbox and the number increases by one, but no message? I'm desperately in need of some straightforward advice to solve this problem. The only way I can read new emails now, is on my new computer, or on my iPad.

TB 140.1.0esr The accts are pop/smtp not IMAP.

I was moving subfolders around using drag & drop instead of Moveto or Copyto. Several folders (along with contents including emails and sub-sub folders) were moved OK, but the last one I tried only moved the subfolder and its sub-sub folder, but not the email contents of these. Not sure what I did differently but It left the folders in the original location and created a copy of the folders in the new location, but both sets of folders are empty. Using the properties->repair on each of these folder sets did nothing.

There were only a few emails in the problem folders, and I have created an TB export file after the fact. Is there any way to directly inspect profile entries to see evidence of the missing emails or maybe other recovery steps?

Hello experts, can someone explain me, how and in what folder Mozilla Thunderbird prints e-mails ? Pls see my attached printscreen with my attemts of search for printed e-mails .. (Microsoft print to pdf) in chech language - pokus = attemt , vceli nemoci = health of bees ... W10 32 bit and THB 128 cca actual version

I am having trouble with email strings. I am a retired academic who keeps in touch with long term collaborators. The same group of four discusses different topics. However, as far as I can see, the strings created ignore the different topics but recognise the group. So the strings are unwieldy. As importantly, these strings appear to remove attachments. So, if I want to find an email with its attachment(s), I have to look at the string, find the relevant email, close the string down, and find the original email which contains the attachment. I also find that I have to close the horizontal tabs for each email in the string. i don't know how to delete a string at one go. Perhaps I am missing a trick or two here? Chas

There is ONE SPECIFIC email message in my inbox that I cannot move, copy or delete. Whether I drag-and-drop or use drop down menu - same result. This is the ONLY message in all my email accounts/inboxes which has this problem.

Continuing the attempt to move or copy causes the drop down menu to ask me if I want to move/copy the message AGAIN - but it still does not move or get copied. Hitting "Delete" on my keyboard or clicking the "garbage can" icon in the drop down menu has no effect - the email remains in my inbox.

I am using Tbird 140.1.0esr (64-bit)

I have two issues that are related to a buggy interaction between Thunderbird and Microsoft's email server.

Issue (1) When I send an email with my Outlook email address (from the Android app or from outlook.live.com, but not Thunderbird), my email address shows up as a jumbled mess in the sent folder on Thunderbird.

It appears to the effect of

IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+XXXXXXXXXXXXXXXXX+29_CN=RECIPIENTS_CN=XXXXXXXXXXXXXXXX@sct-XX-XX-XXXX-X-msonline-outlook-6f06c.templateTenant

(I have masked some potentially sensitive information).

In the sent folder on my Outlook Android app, my email address looks normal. It also looks fine on a browser in outlook.live.com. However, it's in the sent folder on Thunderbird that my email address is a mess.

Issue (2) When my Outlook email address is involved, the sending and receiving email addresses in the "correspondent" field are swapped in Thunderbird.

There are a couple situations where this swap happens:

1. Sending an email with my Outlook email account (either through the Android app or outlook.live.com, but not Thunderbird). In my Outlook sent folder on Thunderbird, the "correspondent" field shows my jumbled email address and not the receiving address, such as bob@gmail.com. Likewise, In the inbox of the receiving email account (such as bob@gmail.com) on Thunderbird, the "correspondent" field shows bob@gmail.com and not my Outlook email address.
2. Sending an email with any other account in Thunderbird to my Outlook email address. In my Outlook inbox on Thunderbird, the "correspondent" field shows my Outlook email address (this time unjumbled) and not the sending email address. However, in the sent folder of the sending email account in Thunderbird, the "correspondent" field shows up correctly (i.e., my Outlook email address).

These two issues are perplexing and probably related. Thank you for any help!

The sub folders I have created and sorted email into have disappeared. It is only showing two folders with the activity that occurred yesterday. I need to retrieve the lost folders and emails I have sorted into these folders as it has multiple things stored That I need access to

I have filters set up for copying and moving my messages. My access to my message servers is IMAP or OAuth2. There is inconsistent behaviour for copying messages to my Local Folders. For some messages the body of the message is not copied. I have found that sometimes when there a two or three messages from the same sender that only the first is fully copied. (When moving messages to folders within one of my email accounts this problem does not seem to happen.) I include a copy of one of my filters to show how I have set them up. Can anyone help?

Stephen